This policy applies exclusively to the WETA (Widex Egypt Teams Application), a workforce management application developed by Widex Egypt for authorized employees and approved personnel. It does not apply to visitors of the Widex Egypt public website. 

WETA Privacy Policy

Effective Date: July 30, 2026

1. Introduction

Widex Egypt ("Widex Egypt", "we", "our", or "us") respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how the WETA (Widex Egypt Teams Application) collects, uses, stores, and protects information when employees use the application.

WETA is a workforce management and business operations application developed and operated by Widex Egypt. The application is designed exclusively for verified Widex Egypt employees to facilitate business operations, communication, attendance management, sales activities, inventory access, document requests, and other work-related functions.

By creating an account or using WETA, you acknowledge that you have read and understood this Privacy Policy.

2. Company Information

Company Name: Widex Egypt

Address:
25 Al-Khalifa Al Maamoun Street
Roxy, Cairo 11864, Egypt

Website: https://www.widexegypt.com

Privacy Contact: support@widexegypt.com

3. Scope

This Privacy Policy applies only to the WETA mobile application and its related services.

It does not apply to third-party applications or websites that may be linked from WETA.

4. Eligibility

WETA is intended solely for verified employees of Widex Egypt.

Anyone may download the application from Google Play. However, access is restricted to verified Widex Egypt employees whose accounts have been approved by the Human Resources department.

Accounts belonging to non-employees or unauthorized users will not be activated.

5. Information We Collect

5.1 Employee Information

We may collect:

• Full name

• Employee ID

• Email address

• Phone number

• Profile photo

• Job title

• Job code

• Branch assignment

• Date of birth

Some information is provided by employees during registration, while employment-related information is verified and completed by Widex Egypt Human Resources.

5.2 Attendance Information

For employees using attendance features, WETA collects:

• Check-in time

• Check-out time

• GPS location at the time of attendance

• Assigned branch

• Attendance records

Location information is collected only when attendance actions are performed and is retained as part of the attendance record.

5.3 Customer Information

Authorized employees may process customer information necessary for business operations.

Depending on the service requested, this may include:

• Customer name

• Purchase date

• Purchased hearing aid model

• Order or request number

• Government-issued identification documents when legally required for invoicing, regulatory compliance, or medical device service requests.

5.4 Files Uploaded by Users

Authorized users may upload:

• Customer identification documents

• Supporting order documents

• Service request documentation

• Other business-related files

5.5 Device Information

Limited technical information may be collected automatically, including:

• Device type

• Operating system version

• Application version

• Diagnostic information

6. Permissions Used

Camera

Used for capturing photographs of required documents for customer orders, invoices, and service requests.

Photos and Storage

Used for:

• Uploading profile pictures

• Uploading customer documents

• Uploading business-related files

Location

Used exclusively for attendance verification.

Employee location is collected only during check-in and check-out to verify attendance within the assigned branch geofence.

Notifications

Used to deliver:

• Company announcements

• Product updates

• Event notifications

• Internal communications

Notifications are delivered using Firebase Cloud Messaging (FCM).

7. How We Use Information

Information collected through WETA is used to:

• Verify employee identity

• Authenticate users

• Manage employee accounts

• Process attendance

• Verify attendance location

• Process customer orders

• Process document requests

• Display inventory information

• Display employee-specific sales information

• Deliver company announcements

• Maintain application security

• Improve internal business operations

• Comply with legal and regulatory obligations

8. Role-Based Access Control

Access to information is restricted according to employee roles and job responsibilities.

Employees can only access the information and features necessary to perform their assigned duties.

Administrative and Human Resources functions are accessible only to authorized personnel.

9. Data Sharing

Widex Egypt does not sell employee or customer information.

Information may be shared only:

• Within Widex Egypt for legitimate business purposes.

• With Google Firebase as the application's cloud infrastructure provider.

• When required by applicable laws or governmental authorities.

No information is shared with third parties for advertising or marketing purposes.

10. International Data Transfers

Because WETA uses Google Firebase services, certain information may be processed or stored on servers located outside Egypt.

Widex Egypt takes reasonable measures to safeguard transferred information.

11. Third-Party Services

WETA currently uses:

• Firebase Authentication

• Cloud Firestore

• Firebase Storage

• Firebase Cloud Messaging (FCM)

Future versions may also use Firebase Analytics or Firebase Crashlytics to improve application performance and reliability.

12. Data Security

Widex Egypt implements appropriate technical and organizational measures to protect information, including:

• Firebase Authentication

• Secure encrypted communications

• Encrypted application cache

• Secure cloud storage

• Administrative account verification

• Role-based authorization

Although reasonable safeguards are implemented, no electronic system can guarantee absolute security.

13. Password Security

Employees are responsible for protecting their login credentials.

Passwords may be securely reset using Firebase Authentication's password reset functionality.

Employees should notify Widex Egypt immediately if they suspect unauthorized access to their accounts.

14. Audit Logs and Security Monitoring

To maintain system integrity and protect company information, WETA may record security-related events, including:

• User authentication

• Account approvals

• Administrative actions

• Attendance events

• Security-related system activities

These records may be used to investigate misuse, support system administration, comply with company policies, and protect company resources.

15. Account Deletion

Employee accounts are directly linked to employment with Widex Egypt.

Accordingly, employees cannot independently delete their accounts from within the application.

If an employee leaves Widex Egypt, the Human Resources department will complete the employee offboarding process, after which the employee's WETA account will be permanently deleted when it is no longer required for legal, regulatory, or legitimate business purposes.

16. Data Deletion

Employees may request information regarding the deletion of their personal data by contacting:

support@widexegypt.com

Certain information cannot be deleted immediately if Widex Egypt is required to retain it for:

• Employment-related records

• Legal obligations

• Financial or tax compliance

• Medical device service documentation

• Customer order history

• Regulatory requirements

• Security investigations

• Legitimate business operations

Where deletion is not immediately possible, information will be retained only for as long as required under applicable laws or legitimate business needs and will then be securely deleted or anonymized where appropriate.

17. User Rights

Employees may:

• View their personal information.

• Request correction of inaccurate personal information through Human Resources.

• Reset their account password.

Employment-related information such as job title, branch, job code, and permissions may only be modified by authorized Widex Egypt administrators.

18. Children's Privacy

WETA is intended exclusively for Widex Egypt employees and is not designed for individuals under 18 years of age.

19. Changes to this Privacy Policy

Widex Egypt may update this Privacy Policy from time to time to reflect changes in legal requirements, application functionality, or business operations.

The latest version will always be available on the Widex Egypt website.

Continued use of WETA after any update constitutes acceptance of the revised Privacy Policy.

20. Contact Us

For questions regarding this Privacy Policy or requests relating to your personal information, please contact:

Widex Egypt

25 Al-Khalifa Al Maamoun Street
Roxy, Cairo 11864, Egypt

Website: https://www.widexegypt.com

Email: support@widexegypt.com

© Widex Egypt. All rights reserved.